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First Choice Heating & Cooling Blog

Disabled Hartland couple gets new furnace when they call Channel 7 desperate for help

HARTLAND, Mich. (WXYZ-TV) – A Hartland couple called 7 Action News when they couldn’t get help from anyone else. We answered their call, and got them a brand new furnace.

Debby and Dan Taylor rely on their wheelchairs to get around. Both are diabetics and have each had a leg amputated. The cold weather has been hard on them, especially Dan, who recently suffered a stroke.

One week into Dan’s recovery, they found their home particularly cold. Their furnace had stopped working.

“We called all over,” Debby told Action News. “We called everybody, and nobody would help.”

The couple used their gas stove and space heaters to heat their home temporarily. A new furnace would’ve cost the family thousands of dollars they didn’t have.

Debby had her doubts, but she followed her husband’s advice and called 7 Action News. “I’ve seen many a times when the stations help people out,” said Dan. “I thought, ‘Well, why can’t they help us out?”

We reached out to the Southeast Michigan chapter of the Air Conditioning Contractors of America. Before long, we found the Taylors a furnace.

First Choice Heating & Cooling, a Fenton-based company, volunteered to install a furnace that was donated by a distributor to the Taylor family.

“I felt helpless until Channel 7 stepped in and helped us,” Debby said as she watched the new furnace get installed.

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